re: Hoping for some help w/ Seat Geek re: Sunset Blvd Tix
Posted by: Tergod 01:09 am EST 11/23/24
In reply to: Hoping for some help w/ Seat Geek re: Sunset Blvd Tix - Shutterbug 08:29 pm EST 11/22/24

I had the same thing happen for my 1/8 tickets. Jujamcyn Theaters sent me a letter informing me of the change and included this: For assistance with these tickets, including refund and exchange information, contact SeatGeek customer service at jujamcyn@seatgeek.com or (888) 985-9421. I called SeatGeek and they were very helpful; gave me the option to cancel or exchange. I decided to cancel and re-book myself. SeatGeek said they'd have to get permission from the box office and would get back to me. A few hours later I got an email stating my refund had been processed. (And I rebooked for Wed 5/28 @ 8:00, when Scherzinger is scheduled to appear.) Good luck!
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